Off The Record

Off The Record

Off the Record (OTR) Youth Counselling Croydon was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area. Since then the charity has expanded to include further areas of work including BME mental health work; a young carers service offering support to young people under 26 who are caring for a parent or sibling; a specialist counselling service for young refugees; online counselling and workshops; and their young people’s counselling service in the boroughs of Sutton and Merton.


Click the following links to see some of the services Off The Record provide:

  • Counselling: Free and confidential counselling to young people aged 14-25.
  • Online Support Service: Free online counselling and workshops for young people aged 14-25.
  • Young Carers Service: Free help, support and information for young people aged 7-25 who live, work or study in Croydon and are caring for a family member. 
  • Refugee & Asylum Seeker Service: A specialist mental health service supporting young people aged 11-25 who are refugees, asylum seekers or forced migrants.
  • Sutton Uplift: Primary care mental health service promoting for ages 18+.
  • Support for Parents & Carers: A supportive space for parents and carers of young people struggling with self-harm.

Also click link to view the Off The Record Young Carers Service page here: Young Carers Service

Off The Record believe you:

  • Have a right to be respected and valued whoever you are.

  • Have a right to make choices and decisions about your own life.

  • Have the potential to live a vibrant and fulfilling life.

Off The Record will:

  • Keep things private and respect your confidentiality.

  • Listen to you in a way that is helpful and supportive.

  • Work hard to earn your trust rather than expect it.

  • Respect and understand your wishes and beliefs.

  • Be clear, honest and friendly.

  • Give you as much choice as we can.

  • Actively work together with you, rather than telling you how it is.

  • Support and challenge you to be the best that you can be.