The Hear Us Forum is designed so that mental health service users can come together and discuss services that they access and that affect them. This forum gives us a chance to meet, ask questions and debate with Croydon Council, the South West London CCG (Clinical Commissioning Group), and statutory service providers such as SLaM (South London and Maudsley NHS Trust) and the voluntary sector (i.e. Mind in Croydon, BME Forum). Services can come and consult with users about planning and developing services within the borough.
Other issues are also discussed such as the benefits and the Welfare Reform – we invite such guests along to help inform us about how to respond to the changes in reforms. Some of these guests are not responsible for making these changes but come along to help us; by informing us about the processes and how to deal with making new claims. We will endeavor to call upon those that are responsible for the changes to come along and meet the people that their decisions affect.