Shelter helps millions of people every year struggling with bad housing or homelessness through advice, support and legal services. They campaign to make sure that, one day, no one will have to turn to them for help.
Shelter’s advice and support services across the UK give people one-to-one, personalised help with all of their housing issues.
You can find expert information about everything from reclaiming your deposit to applying as homeless, and you can talk to an adviser over webchat.
Shelter’s free emergency helpline is open 365 days a year and is often the first port of call for people facing a housing crisis. Tel: 0808 800 4444
Talk to an expert housing adviser if you’re in urgent need of housing advice.
You should use this line if:
Shelter’s helpline is open every day of the year:
Shelter’s solicitors provide free legal advice and attend court to help people who’ve lost their homes or are facing eviction.
National Helpline Tel: 0808 800 4444
8am - 8pm on weekdays
9am - 5pm on weekends