Hear Us is Croydon’s only service user group for people with severe and enduring mental illness, our organisation is 100% service user run. This strength gives us a unique insight into the barriers faced by our service users, particularly those also experiencing drug and alcohol misuse or leaving prison.
We provide specialist peer support and personal support for our service users – people with complex mental health issues living or working in the London Borough of Croydon. Our practical, regular activities help users to cope better with daily living and helps to address their social, emotional and physical needs.
Hear Us developed from a service user run community group established in 1992. We became a charity in 2009 and we have established ourselves as a highly respected service user led and run organisation for people with serious mental illness in Croydon and beyond.
In this Guide, we have brought together voluntary organisations and statutory services in a clear, concise and easy-to-read Guide. It is based on the information services users, carers and clinicians have requested through our work with the people who use Croydon’s Mental Health Services. However, if you know of an organisation or service that you feel should be included, Hear Us would be very grateful if you could let us know, so that we can include this information in future editions of this Guide.
Hear Us is Croydon’s Mental Health Service User Group which acts as a coordinating body to facilitate, and ensure service users involvement in, the planning, delivery and monitoring of mental health services in Croydon. Helping to improve the quality of the services commissioned and delivered in Croydon. We attend regular committee meetings with South London and Maudsley Trust (SLAM) and NHS Southwest London ICS, and other planning and monitoring meetings to represent the voice of service users by ensuring service user representation at these meetings.
15a Purley Road
Tel: 020 8681 6888
Mobile: 07594 373 104