Crisis Advice

Hear Us On-Line Guide / Crisis Advice

Help in a crisis:

Where to go and who to call:
If you are concerned about an immediate risk of harm – either to yourself or someone else – then phone 999. Here are some of the other ways you can get help if you are experiencing a mental health crisis.

Contact our information line:
SLaM’s telephone information line is available 24 hours a day, seven days a week. A member of staff will be available to help advise you how to get help. The number is 0800 731 2864

Go to your nearest A&E:
Go to your nearest hospital with an Accident and Emergency (A&E) Department. In some hospitals, this will be called the Emergency Department. There are qualified staff on duty 24 hours a day, seven days a week, who will be able to assess you and give you the appropriate help

Contact mental health services:
If you are already receiving support from mental health services you should have a care plan. This will include details of who you should contact in a crisis

If you can’t find your care plan, contact your our Community Mental Health Team (CMHT) during the day, 9am – 5pm from Monday to Friday. Ask for your care coordinator or the person on duty. Outside of these times, you can contact your local Home Treatment Team – 020 3228 0356 or telephone our information line 0800 731 2864.